Contact Us
We'd love to hear from you. Whether you have a question about an order, want help choosing a product, or just want to say hello — there are several ways to reach the Gloss Label team.
Get in Touch
Email: support@glosslabel.com
Address: Gloss Label Ltd, Unit 13, Freeland Park, Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA
Opening Hours
Day | Hours |
|---|---|
Monday – Friday | 09:00 – 17:00 |
Saturday | 10:00 – 16:00 |
Sunday & Public Holidays | Closed |
All times shown in [your timezone]. Messages received outside opening hours will be answered the next working day.
Response Times
Email: within 1 business day, often much sooner.
Phone: available during opening hours; leave a voicemail and we'll call you back.
Order-specific queries: please include your order number — it helps us help you faster.
Common Questions
Before you write, the answer might already be on one of these pages:
FAQ — the questions our customers ask most often.
Delivery Information — shipping times, costs, and tracking.
Return Policy — how to return an item and refund timelines.
Custom Orders — request a bespoke quote.
Terms and Conditions — the legal terms governing your purchases.
Social Media
You can also reach us — and see what's new at Gloss Label — on social:
Instagram: @glosslabel
Youtube: @glosslabel
TikTok: @glosslabel
Social messages are checked during business hours. For anything urgent or order-related, email is still the fastest route.
Press & Partnerships
For press enquiries, collaborations, or wholesale and partner-program requests, please email [your press/partnerships email] with a short note about who you are and what you have in mind.
Visit Us
If we have a physical location open to the public, use this section to share the address, opening hours, parking notes, and a short description of what visitors can expect. If you operate online only, you can safely delete this section.
Thank you for getting in touch — we look forward to helping.